Management trainings for top and medium-level leaders

  • Management styles
  • Performance indicators to measure and to evaluate
  • Supervising and motivating subordinates, job evaluation
  • Handling conflicts with subordinates and with leader-mates
  • Planning in the supervisory work
  • Co-operation
  • Effective communication

Productivity training for plantmanagers

  • Definition of productivity and effectiveness
  • Measuring of productivity and effectiveness
  • Impact of supervisory work on the productivity
  • Supervising, checking and motivating subordinates

Sales and customer service training, negotiation culture

  • Sales skills and techniques
  • Telephone marketing, communication by phone
  • Negotiation skills
  • Sales to existing clients, attending long connection
  • Handling difficult clients and conflicts
  • Handling outstanding debts